Scope And Overview
This Privacy Policy describes how Pharmaxa Labs, LLC (“we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you access or use our websites, mobile sites, applications, products, and services (collectively, the “Site”).
By accessing or using the Site, submitting information, or interacting with Site features, you acknowledge and agree to the practices described in this Privacy Policy.
Categories Of Personal Information We Collect
Personal Identifiers
Name, email address, phone number, billing address, shipping address, account credentials, and other contact information you choose to provide.
Commercial Information
Products viewed, purchased, returned, or considered; order history; subscription status; and customer service interactions. Payment card information is processed by third-party payment processors and is not stored by us.
Internet and Network Activity
IP address, browser type, operating system, device identifiers, pages viewed, links clicked, scrolling activity, navigation paths, timestamps, referral and exit URLs, session identifiers, cart actions, and checkout events.
Device and Technical Information
Device type, operating system version, browser settings, language preferences, error logs, and diagnostic or performance data.
Approximate Location Information
City, state, or region inferred from IP address.
Communications
Content and metadata associated with communications you send through contact forms, email, SMS, or other customer support channels.
We do not knowingly collect personal information from individuals under the age of 16.
Sources Of Information
We collect personal information:
- Directly from you
- Automatically through cookies, pixels, analytics, and similar technologies
- From service providers and partners assisting with site operations, security, and marketing, as permitted by law
Cookies, Tracking Technologies, And Similar Tools
We use cookies and similar technologies to operate, secure, analyze, improve, and market the Site. These technologies may collect information about user interactions across visits and sessions.
Where supported, sensitive form fields are masked or excluded from session replay or interaction analysis tools. Non-essential technologies are used only after affirmative consent where required by law.
Purposes For Processing Personal Information
We process personal information to:
- Fulfill orders and subscriptions
- Provide customer support
- Communicate with users
- Operate, secure, and improve systems
- Conduct analytics and marketing
- Prevent fraud and misuse
- Comply with legal obligations
Disclosure And Sharing Of Personal Information
We may disclose personal information to:
- Service providers acting on our behalf
- Advertising and analytics partners (which may be considered “sharing” under some US laws)
- Legal or regulatory authorities
- Parties involved in business transactions such as mergers or acquisitions
Targeted Advertising And Cross-context Behavioral Advertising
We may engage in advertising and analytics activities involving sharing personal information for targeted or cross-context behavioral advertising, as defined by applicable law.
Your Privacy Rights And Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete personal information
- Opt out of the sale or sharing of personal information
- Opt out of targeted advertising
- Limit certain processing activities
Requests may be submitted through the Site or via the Contact Us page. Identity verification may be required.
European Union And EEA Residents
For GDPR purposes, Pharmaxa Labs, LLC acts as a data controller. Processing is based on contractual necessity, legal obligations, legitimate interests, and consent. International transfers use appropriate safeguards.
Data Retention
Personal information is retained only as long as reasonably necessary for legitimate business or legal purposes.
Data Security
We implement reasonable administrative, technical, and organizational safeguards. No system can be guaranteed to be completely secure.
International Data Transfers
Information may be processed in the United States or other jurisdictions with different data protection laws. Safeguards are applied where required by law.
Changes To This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Site constitutes acceptance of the updated policy.
Contact Information
Pharmaxa Labs, LLC
Customer Support via Contact Us Page
